Dear Community,
Some of you may have encountered a problem with the Runes of Magic client during the last few weeks. In zones and areas that are crowded with other players, your PC may have allocated more system memory than necessary to display the different models and armor textures.
Generally, the client frees that allocated memory. However, there are cases in which players who have increased their "Character Details/Paperdoll Detail" to maximum and when, for example, they used a teleport to jump to other crowded areas, the client tries to allocate even more memory without freeing the already allocated cache.
Thanks to the detailed reports our players sent us, we were able to pinpoint the issue. To resolve the issue, parts of the client's memory management have to be rewritten. Our programmers are already working on revamping, testing and optimizing this as fast as they can.
Until we have implemented this fix in a new client version, we would like to ask all affected players to reduce the "Paperdoll Details" under "Options/Display Settings" (press "ESC" to access the Options menu) by moving the slider to the left.
This will reduce memory usage, and the client will be less likely to close itself.
We will inform you as soon as a client update is available.
Thank you,
Your Runes of Magic team
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